Last Updated: 4 August 2026

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Allzone Business Services ("Company," "we," "us," or "our") is committed to protecting the privacy of our clients, guests, and website visitors (collectively, "you" or "your"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our chauffeur and transportation services, visit our website, or otherwise interact with us.

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By using our services, booking a reservation, or providing your information to us, you acknowledge that you have read, understood and agreed to this Privacy Policy.

 

1. OUR COMMITMENT TO DATA SECURITY

We take all reasonable technical and organizational measures to protect your personal information. However, please note that no data transmission over the internet can be guaranteed as 100% secure. By using our website, you acknowledge the inherent security risks of online communication and agree that Allzone Business Services will not be held responsible for any breach of security unless it results from our direct negligence or willful default.

 

2. CONSENT

By providing your personal information to us — whether through our website, communication apps (e.g., WhatsApp, Messenger), telephone, email, or in person — you consent to the collection, use, and disclosure of that information in accordance with this Privacy Policy.

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If you provide us with personal information about another person (for example, booking a ride on behalf of a guest or family member), you represent that you have obtained their consent to share such information with us for the purposes described in this Policy.

 

3. INFORMATION WE COLLECT

We collect the following information:

• Full name, and contact details (address, phone number, email)

• Travel details (pick-up & drop-off locations, number of passengers, number of luggage, flight numbers, dates and times of service)

• Special requests or preferences (vehicle type, amenities, dietary or accessibility needs)

• Billing and payment information

 

4. HOW WE USE AND SHARE YOUR INFORMATION

4.1 HOW WE USE YOUR INFORMATION

We use the information collected for purposes including:

• Scheduling, confirming, and providing chauffeur and transportation services

• Processing payments and billing

• Communicating with you regarding reservations, confirmations, changes, or cancellations

• Ensuring passenger safety and vehicle security

• Complying with legal, regulatory, or insurance obligations

• Improving our services, website, and customer experience

• Marketing communications, where you have opted in (you may opt out at any time)

• Preventing fraud and investigating misuse of our services

 

4.2 HOW WE SHARE YOUR INFORMATION

We do not sell your personal information. We may share your information with:

• Chauffeurs and operations staff, to the extent necessary to fulfill your booking

• Third-party service providers, such as payment processors, booking platforms, and IT/data-hosting providers, who are contractually obligated to protect your information

• Affiliate chauffeur networks or partner operators, where your booking requires service in a location outside our direct fleet coverage

• Corporate clients or travel coordinators, where the booking was made through a corporate account

• Legal and regulatory authorities, where required by law, court order, or to protect the rights, safety, or property of the Company, our clients, or others

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5. POLICY MODIFICATIONS

The Company reserves the right to amend this Privacy Policy at any time. All activity through our website, communication apps, telephone, email, or in person shall be governed by the Privacy Policy in effect at the time the service is rendered, as updated from time to time.

 

6. CONTACT INFORMATION

For questions regarding these policies, or general inquiries, please contact:

• Email: allzone.my.321@gmail.com

• Phone: +6010-230 6393

 

By using our services, booking a reservation, or providing your information to us, you acknowledge that you have read, understood and agreed to this Privacy Policy.